Return Policy

We hope you are happy with your purchase but if you’re not . . .

Auto-Pay Subscriptions: Cancel your subscription at MY ACCOUNT>SUBSCRIPTIONS>Cancel or through your PayPal account.
(Login > My Profile > My Money > My PreApproved Payments > Update > CPMAGAZINE > Cancel)

Pre-Paid Subscriptions: If you would like to cancel your current print or digital subscription, email us at:
contact@coloredpencilmag.com and we will refund you the remaining balance. Allow 14 days to process.

Digital Issues: Sorry, we cannot offer a refund on digital products.

Print Issues + Other items: Return any physical item within 30 days of purchase for a full refund. Must be in resell condition.

Damaged Items: Received a damaged item? Email us within 30 days, with a photo of the damage if possible, at contact@coloredpencilmag.com for a replacement item.

Lost Items: Send your valid shipping address with receipt or order number, with tracking (when applicable) to contact@coloredpencilmag.com for a replacement after 30 days.

Note: Lost and/or damaged items can only be replaced once, then a refund will be given. Recurring lost and/or damaged items (more than twice) will require a new shipping address for future shipments. Sorry, but free bonus ride-along items, included in some print issues, are not replaced if damaged, lost, or stolen.

Send Returns to:

COLORED PENCIL Magazine
4205 NC Hwy 62 South Unit 37
Alamance, NC 27201-0037