My order never arrived!

Orders are typically shipped next business day USPS First Class or Priority Mail and typically takes 3-5 days in the USA and up to 6 weeks for International.

If your order has not arrived within 2 weeks USA or 7 weeks International, contact us with your name, shipping address, and order number. We may have tracking to see where your order is and when to expect it.  If not, we will ship another item free once we have confirmed your shipping address.

If your order does not arrive a second time, we will give you a full refund but can no longer be liable for shipments to that address in future orders.

Be sure to update your Shipping Address if you have moved! 

We are not responsible for errors in addresses made by customers or items shipped to addresses that were not updated under MY ACCOUNT>EDIT ADDRESS

You must contact us within 60 days of your order date to qualify for a refund or replacement.

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